---
id: OV-C1-NEG-011
title: "Storage tier routing: TEMPLATE_NOT_SUPPORTED blocks with Gagal Mengunduh"
product: mobile
module: offline-visitation
type: negative
priority: P0
risk: critical
status: draft
automationStatus: planned
sourceRefs:
  tsd: PK144
  tsdSection: C1
  tsdScenario: C1.6
  prd: PK144
  jira: null
automationRef: null
lifecycleStatus: active
lifecycleReason: "AI-generated draft from PK144 TSD C1.6 (blocking branch); pending QA review."
lastReviewedAt: null
reviewedBy: null
supersededBy: null
duplicateOf: null
blockedBy: null
preconditionRefs:
  - PRE-OV-download-center-open
tags:
  - mobile
  - offline-visitation
  - download-center
  - negative
  - pk144
  - staging
---
## Objective
Verify the storage-tier router blocks the download and surfaces "Gagal Mengunduh" when the device cannot support the template.

## Preconditions
- See [[PRE-OV-download-center-open]]
- And device storage is in the TEMPLATE_NOT_SUPPORTED state

## Steps
1. When the employee taps "Unduh Data" with a selection
2. And the system evaluates available device storage

## Expected Result
- Then the system routes to TEMPLATE_NOT_SUPPORTED and shows the "Gagal Mengunduh" drawer
- And the download is blocked (no bundle stored)

## Source Traceability
- TSD: PK144
- Section: C1 - Storage Tiering
- Scenario: C1.6 - Storage tier routing (the 3-branch flow)
- Acceptance Criteria: M.4 AC1, AC2, AC6

## Evidence Required
- Screenshot of the "Gagal Mengunduh" drawer; confirm no bundle was stored.

## Notes / Gaps
- Testing Concern #5 (Critical): threshold values undefined — branch is hard to trigger deterministically until specified.